Filed under Online Reviews

Creative Ways to Motivate Employees to Get Reviews

You know getting online reviews are important… but how do you convince your team or employees to actually ask for them? You can use an automated system like ours, but if that isn’t an option, you need to get creative. We have had hundreds of clients to bounce ideas off of and test ways to get people motivated to get

How to Dispute a Bad Google Review

Have you ever had a Google review that wasn’t a legitimate review? There is nothing more frustrating than getting a 1-star review and it is from a disgruntled employee, a customer that never did business with you and worse of all… a bad review from a jealous competitor. Unfortunately, reviews like that are created all too often. Google isn’t designed

How to Dispute – Remove A Yelp Review

Have you ever had a Yelp review that clearly wasn’t a legitimate review? There is nothing more frustrating than getting a 1-star review and it is from a disgruntled employee, a customer that never did business with you and worse of all… a bad review from a jealous competitor. Unfortunately, reviews like that are created all too often. The truth

How to Win – Dominate Google Home Services

Google is slowly taking over the world! Their new system is designed to provide a better experience for users and put a lot more of your hard earned money into Google’s pocket… Google Home Services. They have essentially replaced the top PPC (Pay Per Click) spot with a system they have much more control of our bank accounts and they

How to Pick Which Review Sites to Focus On

In this episode of RevuKangaroo in 2, we are discussing the best way to decide which review sites are most important for your business and industry. There are a lot of review sites out there… Google, Yelp and Facebook are important to almost every business, but outside of those 3, which do you pay attention to? Judy’s book, BBB, Kudzu,

RevuKangaroo in 2- How To Respond To Positive Reviews

In this episode of RevuKangaroo in 2, we are discussing how you should be responding to positive reviews. We already walked through how to respond to a negative review, why not cover walk through how to respond to a positive review on Google, Yelp, Trip Advisor or any other reviews site. We will cover what to do, what not to

RevuKangaroo in 2 – How To Respond To Negative Reviews

In this episode of RevuKangaroo in 2, we are discussing how you should be responding to negative reviews. We will cover what to do, what not to do, how to mitigate the damage and hopefully use an occasional bad review to your advantage. Take a peek and give me your thoughts!  

Google reviews are down!

Google is having a glitch right now with their review system that does not allow customers to leave reviews on your Google business listing. When you click on the “write a review” button, instead of letting you write the review and choose the star rating, it simply closes the review window. We have let Google know about the glitch and

RevuKangaroo in 2 – 5 Keys To A Perfect Review

In this episode of RevuKangaroo in 2, we are discussing what a “perfect” review looks like. We have 5 key points that will not only make the reviews more effective to customers, but they will be way less likely to be screened. Take a peek and to see what an ideal review looks like.